The 5WH method captures:

Who, What, Where, When, Why and How

Pocket notes are most admissible in court when:

Written within minutes of the incident, in chronological order, signed and dated

Which sentence belongs in a report?

At 23:14 the customer raised their voice and said 'I'll punch you'

Sharing report content with a third party (e.g. the press) is:

A breach of UK GDPR and almost always your contract

The Daily Occurrence Book (DOB) is:

The site-level shift log of every event of note

Best practice for writing exact times is:

24-hour clock, to the minute, from a synced source

Guard.Academy

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Report Writing pillar

Report Writing

If it isn't written down, it didn't happen. Pocket notes that survive court, daily occurrence books, witness statements and writing facts (not opinions).

3 free lessons in this pillar.

All Report Writing lessons

Write it once, write it right
10 min · Day 8
Pocket notes that hold up in court
10 min · Day 17
Five rules for incident reports
10 min · Day 26